Privacy

Effective Date: 11/25/2024

At La Luna: Celestial Apothecary, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our online store or engage with us via TikTok. By using our services, you agree to the terms of this policy.

1. Information We Collect

We collect the following types of information when you interact with our store:

Personal Information: This includes your name, email address, shipping address, phone number, and payment information when you make a purchase through our website or via TikTok Live.
Transaction Information: When you make a purchase, we collect details about the items purchased, your payment method, and shipping information.
Usage Information: We may collect non-personally identifiable data, such as your IP address, browser type, device information, and browsing behavior on our website, to help improve our website and customer experience.
Social Media Interaction: If you engage with us via TikTok Live or other social media platforms, we may collect information about your interactions (comments, likes, etc.) to provide a more personalized experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

To Process Transactions: To process your orders, deliver your products, and send you order confirmations or shipping updates.
Customer Support: To respond to your inquiries, provide assistance, and resolve issues you may have with your purchases or products.
Marketing: With your consent, we may send promotional emails, notifications, or updates regarding new products, sales, or events. You can opt out of marketing communications at any time.
Improvement of Services: We may use your data to improve our website, product offerings, and customer service.

3. How We Protect Your Information

We take reasonable precautions to protect your personal information. All sensitive data, including payment information, is encrypted using Secure Socket Layer (SSL) technology to prevent unauthorized access. However, please note that no method of transmission over the internet is 100% secure, so we cannot guarantee complete security.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted partners or service providers for the following purposes:

Payment Processors: We use third-party payment processors (e.g., PayPal, Stripe) to process payments securely.
Shipping Providers: We share your address and other necessary information with shipping carriers to deliver your orders.
Legal Compliance: We may disclose your information if required by law or in response to valid legal requests (e.g., a subpoena or court order).

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your user experience. Cookies are small data files stored on your device that help us remember your preferences, analyze site traffic, and provide personalized content. You can manage your cookie preferences through your browser settings.

6. Your Rights and Choices

You have the right to:

Access: Request a copy of the personal data we hold about you.
Correct: Request corrections to any inaccurate or incomplete personal information.
Delete: Request the deletion of your personal information, subject to certain limitations (e.g., legal requirements).
Opt-Out: Unsubscribe from marketing communications at any time by clicking the "unsubscribe" link in our emails or by contacting us directly.

7. Third-Party Links

Our website and TikTok Live streams may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party site you visit.

8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. When we do, we will post the revised policy on our website and update the effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

[Your Store Name]
Email: LaLunaLunaLLC@gmail.com
Phone: 321-999-1993

La Luna Celestial Apothecary | Indian mineral dealer

Website: https://www.lalunagemshow.com